Press Release
Beware of Fake Council Tax Refund Calls
Trading Standards are warning folk to be on their guard for phone calls claiming they are entitled to a refund of their Council Tax.
The caller claims to be authorised by Shetland Islands Council to let them know their house Council Tax band had changed and they are eligible for a refund.
People in Shetland who have received these calls say the caller already had their name, address and date of birth and just needed their bank details in order to process refund.
These callers are not working for the Council.
Andrew Hall from the Council’s Revenues Service says, “We do not phone anyone to inform them of a change in their Council Tax band or to ask for personal details in order to issue a refund”.
Remember: never disclose personal or valuable details such as your date of birth, passport or driving licence number, credit card or bank details, security numbers or passwords, unless you are confident about the identity of the person you are talking to.