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A to Z of Services

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

Council offices are open:

  • Monday to Friday: 9am - 5pm

Area codes are 01595 unless specified.

A (back to top) Phone Email Service
Abandoned vehicles 744800 environmental.health@shetland.gov.uk Environmental Health
Abnormal loads 744866 roads@shetland.gov.uk Roads
Access for disabled 744800 building.standards@shetland.gov.uk Building Standards
Accident prevention 744800 environmental.health@shetland.gov.uk Environmental Health
Accidents at work 744800 environmental.health@shetland.gov.uk Environmental Health
Adopted roads and highways 744866 roads@shetland.gov.uk Roads
Adoption and fostering 744300 social.work@shetland.gov.uk Social Work
Adult and community education 744004 community.development@shetland.gov.uk Community Development
Adult Literacy 744004 community.development@shetland.gov.uk Community Development
Advertising 744887 trading.standards@shetland.gov.uk Trading Standards
After school care 744300 social.work@shetland.gov.uk Social Work
Age related sales 744887 trading.standards@shetland.gov.uk Trading Standards
Agenda 21 744513 - Organisational Development
Agri food support 744940 development@sic.shetland.gov.uk Economic Development Unit
Agricultural Estates Management 744591 asset.manager@shetland.gov.uk Asset and Property Unit
Air pollution 744800 environmental.health@shetland.gov.uk Environmental Health
Air quality 744800 environmental.health@shetland.gov.uk Environmental Health
Alcohol use 744300 social.work@shetland.gov.uk Social Work
Animal feeds 744887 trading.standards@shetland.gov.uk Trading Standards
Animal health 744800 environmental.health@shetland.gov.uk Environmental Health
Animal licences 744800 environmental.health@shetland.gov.uk Environmental Health
Animal nuisance 744800 environmental.health@shetland.gov.uk Environmental Health
Animal welfare 744800 environmental.health@shetland.gov.uk Environmental Health
Animals 744800 environmental.health@shetland.gov.uk Environmental Health
Ants 744800 environmental.health@shetland.gov.uk Environmental Health
Archaeological sites and monuments 694688 shetamenity.trust@zetnet.co.uk Shetland Amenity Trust
Archaeology 694688 shetamenity.trust@zetnet.co.uk Shetland Amenity Trust
Archives 744004 community.development@shetland.gov.uk Community Development
Arts and entertainment 744004 community.development@shetland.gov.uk Community Development
Arts development 744004 community.development@shetland.gov.uk Community Development
Asbestos 744800 environmental.health@shetland.gov.uk Environmental Health
Asset/Estates Planning 744591 asset.manager@shetland.gov.uk Asset and Property Unit
Asylum seekers 744360
744300 		housing@shetland.gov.uk
social.work@shetland.gov.uk 		Housing
Social Work
       
B (back to top) Phone Email Service
Battery Disposal 744800 waste@shetland.gov.uk Waste
Beaches 744800 conservation@shetland.gov.uk Heritage
Beaches (water) 744800 conservation@shetland.gov.uk Heritage
Bed bugs 744800 environmental.health@shetland.gov.uk Environmental Health
Bees 744800 environmental.health@shetland.gov.uk Environmental Health
Beetles 744800 environmental.health@shetland.gov.uk Environmental Health
Behaviour support service 744000 education@shetland.gov.uk Education
Bereavement 744300 social.work@shetland.gov.uk Social Work
Best value 744550 policy@shetland.gov.uk Best Value
Births 744562 registrar@shetland.gov.uk Registrar
Blocked drains     Scottish Water
Blue Badges 744300 social.work@shetland.gov.uk Social Work
Boats and shipping vessels (01806) 242551 ports.harbours@shetland.gov.uk Port and Harbours
Bonfires 744800 environmental.health@shetland.gov.uk Environmental Health
Bottle Banks 744800 waste@shetland.gov.uk Waste
Bowls 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Bridges 744866 roads@shetland.gov.uk Roads
Building and construction licences 744800 development.plans@shetland.gov.uk Developmnt Plans
Building regulations 744800 development.plans@shetland.gov.uk Development Plans
Buildings 744800 building.standards@shetland.gov.uk Building Standards
Bulky items/rubbish 744800 cleansing@shetland.gov.uk Cleansing
Bullying 744000 education@shetland.gov.uk Education
Burial grounds 744800 burials@shetland.gov.uk Burial Grounds
Bus passes 744872 transport@shetland.gov.uk Transport
Bus shelters 744872 transport@shetland.gov.uk Transport
Buses 744872 transport@shetland.gov.uk Transport
Business 744940 development@sic.shetland.gov.uk Economic Development Unit
Business advice 744887 trading.standards@shetland.gov.uk Trading Standards
Business and street trading licences 744800 environmental.health@shetland.gov.uk Environmental Health
Business awards and grants 744940 development@sic.shetland.gov.uk Economic Development Unit
Business development 744940
- 		development@sic.shetland.gov.uk
- 		Economic Development Unit
Shetland Enterprise
Business opportunities 744940
- 		development@sic.shetland.gov.uk
- 		Economic Development Unit
Shetland Enterprise
Business rates 744683 local.taxation@shetland.gov.uk Local Taxation
Business sectors and services 744940 development@sic.shetland.gov.uk Economic Development Unit
Business sites 744550 asset.manager@shetland.gov.uk Asset and Property Unit
Business support and advice 744940
- 		development@sic.shetland.gov.uk
- 		Economic Development Unit
Shetland Enterprise
Bylaws 744550 legal.services@shetland.gov.uk Legal Services
       
C (back to top) Phone Email Service
Calibration services 744887 trading.standards@shetland.gov.uk Trading Standards
Camp sites 744004 sportandleisure@shetland.gov.uk Sport and Leisure
Capital Programme 744140 capital.programme.service@shetland.gov.uk Capital Programme Service
Car parking badges 744300 social.work@shetland.gov.uk Social Work
Car parks 744866 roads@shetland.gov.uk Roads
Car seat safety 744887 trading.standards@shetland.gov.uk Trading Standards
Cars 744887 trading.standards@shetland.gov.uk Trading Standards
Care assessment 744300 social.work@shetland.gov.uk Social Work
Care at home services 744300 social.work@shetland.gov.uk Social Work
Care homes 744300 social.work@shetland.gov.uk Social Work
Care needs 744300 social.work@shetland.gov.uk Social Work
Carer support 744300 social.work@shetland.gov.uk Social Work
Castles 744800 conservation@shetland.gov.uk Heritage
CCTV 744527 community.safety@shetland.gov.uk Community Safety
Cemeteries 744871 burials@shetland.gov.uk Burial Grounds
Central government     Scottish Executive Online
Central government departments     Scottish Executive Online
Cesspools and pits     Scottish Water
Charitable Trust 744666 mail.charitable.trust@sic.shetland.gov.uk Shetland Charitable Trust
Charities 744004 community.development@shetland.gov.uk Community Development
Charity fundraising 744004 community.development@shetland.gov.uk Community Development
Chemical disposal 744800 waste@shetland.gov.uk Waste
Child care 744300 social.work@shetland.gov.uk Social Work
Child protection 744300 social.work@shetland.gov.uk Social Work
Child protection (out of hours) 695611 social.work@shetland.gov.uk Social Work
Child minding 696661 jenny.smith@carecommission.com Care Commission
Children at risk 744300 social.work@shetland.gov.uk Social Work
Children in need 744300 social.work@shetland.gov.uk Social Work
Children's activities 744019 youth.services@sic.shetland.gov.uk Youth Service
Children's homes 744300 social.work@shetland.gov.uk Social Work
Cinemas     Shetland Arts
Circuses 744800 building.standards@shetland.gov.uk Building Standards
Citizens advice bureau 694696 sicab@zetnet.co.uk Citizen's Advice Scotland
Civil weddings 744562 registrar@shetland.gov.uk Registrar
Clinical waste 744800 waste@shetland.gov.uk Waste
Clothing grants (school) 744000 education@shetland.gov.uk Education
Coaching and management (sports) 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Coast protection 744800 development.plans@shetland.gov.uk Development Plans
Coastguard 692976   Coastguard
Cockroaches 744800 environmental.health@shetland.gov.uk Environmental Health
Commercial properties 744550 asset.manager@shetland.gov.uk Asset and Property Unit
Commercial waste 744800 waste@shetland.gov.uk Waste
Committees 744511 info@shetland.gov.uk Chief Executive's Office
Communicable Disease 744800 environmental.health@shetland.gov.uk Environmental Health
Community Alarm 744300 social.work@shetland.gov.uk Social Work
Community and living 744004 community.development@shetland.gov.uk Community Development
Community centres 744004 community.development@shetland.gov.uk Community Development
Community councils funding 744681 finance@sic.shetland.gov.uk Finance
Community development 744004 community.development@shetland.gov.uk Community Development
Community Directory 744004 community.development@shetland.gov.uk Community Development
Community grants 744004 community.development@shetland.gov.uk Community Development
Community Planning 744550 policy@shetland.gov.uk Policy
Community safety 744000 community.safety@shetland.gov.uk Community Safety
Community services 744000 community.development@shetland.gov.uk Community Development
Compliments and complaints (council) 744511 info@shetland.gov.uk Chief Executive's Office
Composting 744800 waste@shetland.gov.uk Waste
Compulsory purchase orders 744800 development.plans@shetland.gov.uk Development Plans
Concessionary Fares 744872 transport@shetland.gov.uk Transport
Conservation 744800 conservation@shetland.gov.uk Heritage
Conservation areas 744800 conservation@shetland.gov.uk Heritage
Construction Projects 744140 capital.programme.service@shetland.gov.uk Capital Programme Service
Consumer advice and protection 744887 trading.standards@shetland.gov.uk Trading Standards
Consumer credit 744887 trading.standards@shetland.gov.uk Trading Standards
Contacts, consultation & feedback 744511 info@shetland.gov.uk Chief Executive's Office
Contract terms 744887 trading.standards@shetland.gov.uk Trading Standards
Contaminated land 744800 environmental.health@shetland.gov.uk Environmental Health
Convener's Office 744501 convener@shetland.gov.uk Chief Executive's Office
Council departments     Council Departments
Council home exchange 744360 housing@shetland.gov.uk Housing
Council housing 744360 housing@shetland.gov.uk Housing
Council land and property 744550 asset.manager@shetland.gov.uk Asset and Property Unit
Council Meetings/Minutes 744550 administrative.services@shetland.gov.uk Committee Services
Council performance 744511 info@shetland.gov.uk Chief Executive's Office
Council policies and plans 744550 policy@shetland.gov.uk Policy
Council procedures 744550 policy@shetland.gov.uk Policy
Council publications 744511 info@shetland.gov.uk Chief Executive's Office
Council tax and finance 744683 local.taxation@shetland.gov.uk Local Taxation
Council tax benefits 744603 benefits@shetland.gov.uk Rents, Benefits and Revenues
Council tenancies 744550 asset.manager@shetland.gov.uk Asset and Property Unit
Council vacancies 744550
744511		 HumanResources@shetland.gov.uk
info@shetland.gov.uk		 Human Resources
Chief Executive's Office
Councils 744511 info@shetland.gov.uk Chief Executive's Office
Counterfeiting 744887 trading.standards@shetland.gov.uk Trading Standards
Country walks 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Countryside 744800 development.plans@shetland.gov.uk Development Plans
Countryside and nature conservation 744800 development.plans@shetland.gov.uk Development Plans
Countryside management 744800 development.plans@shetland.gov.uk Development Plans
Crafts     Shetland Arts
Crime and disorder 692110   Police
Crime and law enforcement 692110   Police
Crime prevention 692110   Police
Criminal Justice Service 744300 social.work@shetland.gov.uk Social Work
Crossing patrols 744000 education@shetland.gov.uk Education
Cycling 744000 community.safety@shetland.gov.uk Community Safety
Cycling proficiency 744572
744597		 road.safety@shetland.gov.uk Safety and Risk
       
D (back to top) Phone Email Service
Dance 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Dangerous and poisonous waste 744800 waste@shetland.gov.uk Waste
Dangerous and wild animals 744800 environmental.health@shetland.gov.uk Environmental Health
Dangerous goods 744887 trading.standards@shetland.gov.uk Trading Standards
Dangerous structures 744800 building.standards@shetland.gov.uk Building Standards
Data Protection 744550 administrative.services@shetland.gov.uk Administrative Services
Day care 744300 social.work@shetland.gov.uk Social Work
Deaths 744562 registrar@shetland.gov.uk Registrar
Debt and money     Citizen's Advice Scotland
Decision making (council) 744511 info@shetland.gov.uk Chief Executive's Office
Dementia Services 744300 social.work@shetland.gov.uk Social Work
Demolition (buildings) 744800 planning.control@shetland.gov.uk Development Management
Description of goods or services 744887 trading.standards@shetland.gov.uk Trading Standards
Design guide 744800 development.plans@shetland.gov.uk Development Plans
Direct payment 744300 social.work@shetland.gov.uk Social Work
Disabilities 744300 social.work@shetland.gov.uk Social Work
Discrimination or harassment 744550 policy@shetland.gov.uk Policy
District Heating 697111 she&p@shetland.gov.uk www.sheap-ltd.co.uk
Dog litter bins 744800 cleansing@shetland.gov.uk Cleansing
Dog warden schemes 744800 environmental.health@shetland.gov.uk Environmental Health
Domestic violence 0808 2000 247 social.work@shetland.gov.uk Social Work
Doorstep sales 744887 trading.standards@shetland.gov.uk Trading Standards
Drama 744017
- 		izzy.swanson@shetland.gov.uk
- 		Education
Isleburgh Trust
Drugs use 744300 social.work@shetland.gov.uk Social Work
Drugs, alcohol action team 744300 social.work@shetland.gov.uk Social Work
       
E (back to top) Phone Email Service
Eating out      
ECO Schools 744800 waste@shetland.gov.uk Waste
Economic development 744940 development@sic.shetland.gov.uk Economic Development Unit
Economic regeneration 744940 development@sic.shetland.gov.uk Economic Development Unit
Education and learning 744000 education@shetland.gov.uk Education
Education welfare services 744000 education@shetland.gov.uk Education
Educational awards and benefits 744000 education@shetland.gov.uk Education
Educational institutions 744000 education@shetland.gov.uk Education
Effluent 744800 environmental.health@shetland.gov.uk Environmental Health
Elections 744550 administrative.services@shetland.gov.uk Administrative Services
Electoral boundaries 744550 returning.officer@shetland.gov.uk Administrative Services
Electoral registration 744550 assessor@shetland.gov.uk Electoral Registration Office
Electoral services 744550 returning.officer@shetland.gov.uk Administrative Services
Emergency phone numbers:      
- Ambulance 999    
- Coastguard 999    
- Fire Brigade 999    
- Police 999    
Emergency planning 744739
744740 		emergency.planning@shetland.gov.uk Emergency Planning
Emergency planning (out of hours) Lerwick Police Station - 692110 and ask for "Duty Emergency Planning Officer"
Energy 744800 waste@shetland.gov.uk Waste
Energy conservation 744800 conservation@shetland.gov.uk Heritage
Energy efficiency 744800 conservation@shetland.gov.uk Heritage
Energy Recovery Plant 690448 waste@shetland.gov.uk Waste
Entertainment licences 744800 building.standards@shetland.gov.uk Building Standards
Environmental Management 744800 waste@shetland.gov.uk Waste
Environmental Health 744800 environmental.health@shetland.gov.uk Environmental Health
Environmental policies 744800 waste@shetland.gov.uk Waste
Equal opportunities 744550 HumanResources@shetland.gov.uk Human Resources
Estate agency advice 744887 trading.standards@shetland.gov.uk Trading Standards
Estates Management 744591 asset.manager@shetland.gov.uk Asset and Properties Unit
Ethnic support groups 744004 community.development@shetland.gov.uk Community Development
European affairs 744940 development@sic.shetland.gov.uk Economic Development Unit
Evictions 744360 housing@shetland.gov.uk Housing
Examinations 744000 education@shetland.gov.uk Education
Exhaust fumes 744800 environmental.health@shetland.gov.uk Environmental Health
Explosives 744887 trading.standards@shetland.gov.uk Trading Standards
       
F (back to top) Phone Email Service
Facilities grant 744004 community.development@shetland.gov.uk Community Development
Fair trading 744887 trading.standards@shetland.gov.uk Trading Standards
Fake goods 744887 trading.standards@shetland.gov.uk Trading Standards
Family support 744300 social.work@shetland.gov.uk Social Work
Fares, passes and permits 744872 transport@shetland.gov.uk Transport
Ferry Bookings:      
- Fair Isle 760222 ferries@shetland.gov.uk Ferries
- Foula 753254 ferries@shetland.gov.uk Ferries
- Out Skerries 515226 ferries@shetland.gov.uk Ferries
- Papa Stour 01957 722259 ferries@shetland.gov.uk Ferries
- Whalsay 01806 566259 ferries@shetland.gov.uk Ferries
- Yell/Unst/Fetlar 01957 722259 ferries@shetland.gov.uk Ferries
Ferry Information Service:      
- Bressay 07626 980317 ferries@shetland.gov.uk Ferries
- Fair Isle/Foula/Papa Stour 07626 986763 ferries@shetland.gov.uk Ferries
- Out Skerries 07626 911112 ferries@shetland.gov.uk Ferries
- Unst/Fetlar 07626 980209 ferries@shetland.gov.uk Ferries
- Whalsay 07626 983633 ferries@shetland.gov.uk Ferries
- Yell Sound 07626 980735 ferries@shetland.gov.uk Ferries
Fertilizer 744887 trading.standards@shetland.gov.uk Trading Standards
Financial Assistance:      
- Agriculture and Tourism 744940 development@sic.shetland.gov.uk Economic Development Unit
- Community Groups and Sports Groups 744004 community.development@shetland.gov.uk Community Development
- Seafood Industry 772000 info@nafc.uhi.ac.uk North Atlantic Fisheries College
Fire fighting and rescue services     Fire Brigade
Fire regulations 744800 building.standards@shetland.gov.uk Building Standards
Firework displays 744800 building.standards@shetland.gov.uk Building Standards
Fireworks 744887 trading.standards@shetland.gov.uk Trading Standards
Fish farms 772000 info@nafc.uhi.ac.uk North Atlantic Fisheries College
Fishing (01806) 242551 ports.harbours@shetland.gov.uk Port and Harbours
Fleas 744800 environmental.health@shetland.gov.uk Environmental Health
Flooding 744800 development.plans@shetland.gov.uk Development Plans
Floods 744800 development.plans@shetland.gov.uk Development Plans
Fly posting 744800 waste@shetland.gov.uk Anti-Litter Hotline
Flytipping 744800 waste@shetland.gov.uk Anti-Litter Hotline
Food hygiene and quality 744800 environmental.health@shetland.gov.uk Environmental Health
Food standards 744800 environmental.health@shetland.gov.uk Environmental Health
Foot bridges 744866 roads@shetland.gov.uk Roads
Footpaths 744866 roads@shetland.gov.uk Roads
Fouling 744800 environmental.health@shetland.gov.uk Environmental Health
Fraud 744887
692110 		trading.standards@shetland.gov.uk
- 		Trading Standards
Police
Free schools meals 744000 education@shetland.gov.uk Education
Freedom of information 744550 administrative.services@shetland.gov.uk Administrative Services
Fumigation 744800 environmental.health@shetland.gov.uk Environmental Health
Furniture safety 744887 trading.standards@shetland.gov.uk Trading Standards
Further education bursaries 744000 education@shetland.gov.uk Education
       
G (back to top) Phone Email Service
Gambling and lottery licences 744550 legal.services@shetland.gov.uk Legal Services
Garages (council) 744360 housing@shetland.gov.uk Housing
Garden waste 744800 waste@shetland.gov.uk Waste
Gardens 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Glass Banks 744800 waste@shetland.gov.uk Waste
Golf 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Graffiti removal 744800 cleansing@shetland.gov.uk Anti-Litter Hotline
Grass cutting 694688   Shetland Amenity Trust
Grounds maintenance 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Gritting 744866 roads@shetland.gov.uk Roads
       
H (back to top) Phone Email Service
Hallmarking 744887 trading.standards@shetland.gov.uk Trading Standards
Hazardous waste 744800 waste@shetland.gov.uk Waste
Health action zone     NHS Shetland Website
Health and medical care     NHS Shetland Website
Health and safety 744800 environmental.health@shetland.gov.uk Environmental Health
Health and safety training 744800 environmental.health@shetland.gov.uk Environmental Health
Health centres     NHS Shetland Website
Health promotion     NHS Shetland Website
Health visitors     NHS Shetland Website
Hearing impairment 744300 social.work@shetland.gov.uk Social Work
Historic buildings 694688   Shetland Amenity Trust
Historic monuments 694688   Shetland Amenity Trust
Historic sites 744800 conservation@shetland.gov.uk Heritage
HIV services and advice 744300 social.work@shetland.gov.uk Social Work
Hobbies and interests 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Hockey 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Home care support 744300 social.work@shetland.gov.uk Social Work
Home education 744000 education@shetland.gov.uk Education
Homelink 744300 social.work@shetland.gov.uk Social Work
Homelessness 744360 housing@shetland.gov.uk Housing
Homeworking 744887 trading.standards@shetland.gov.uk Trading Standards
Horse riding 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Hospital discharge 744300 social.work@shetland.gov.uk Social Work
Household waste 744800 waste@shetland.gov.uk Waste
Housing 744360 housing@shetland.gov.uk Housing
Housing advice 744360 housing@shetland.gov.uk Housing
Housing allocations 744360 housing@shetland.gov.uk Housing
Housing associations and co-operatives     Hjaltland Housing Association
Housing benefits 744603 benefits@shetland.gov.uk Rents, Benefits and Revenues
Housing finance 744603 benefits@shetland.gov.uk Rents, Benefits and Revenues
Housing grants 744800 environmental.health@shetland.gov.uk Environmental Health
Housing improvement and repairs 744360 housing@shetland.gov.uk Housing
Housing rents 744603 benefits@shetland.gov.uk Rents, Benefits and Revenues
Hygiene 744800 environmental.health@shetland.gov.uk Environmental Health
Hygiene and safety training 744800 environmental.health@shetland.gov.uk Environmental Health
       
I (back to top) Phone Email Service
Icy roads 744866 roads@shetland.gov.uk Roads
Immigration and nationality     Immigration & Nationality Directorate
Improvement/Repair grants 744800 environmental.health@shetland.gov.uk Environmental Health
Incapacity 744300 social.work@shetland.gov.uk Social Work
Income support     Jobcentre Plus
Industrial properties 744100 buildings.helpdesk@shetland.gov.uk Building Services
Industrial waste 744800 waste@shetland.gov.uk Waste
Infectious diseases 744800 environmental.health@shetland.gov.uk Environmental Health
Information for school governors 744000 education@shetland.gov.uk Education
Insects 744800 environmental.health@shetland.gov.uk Environmental Health
Inspections (trading standards) 744887 trading.standards@shetland.gov.uk Trading Standards
Insurance 744572
744597		 stan.semple@sic.shetland.gov.uk Safety and Risk
Internet shopping 744887 trading.standards@shetland.gov.uk Trading Standards
       
J (back to top) Phone Email Service
Job centres     Jobcentre Plus
Job seekers     Jobcentre Plus
Job vacancies 744511 info@shetland.gov.uk Chief Executive's Office
       
K (back to top) Phone Email Service
       
L (back to top) Phone Email Service
Land and premises 744591 asset.manager@shetland.gov.uk Asset and Properties Unit
Landfill 744800 waste@shetland.gov.uk Waste
Land Sales/Leasing 744591 asset.manager@shetland.gov.uk Asset and Properties Unit
Land use planning 744800 development.plans@shetland.gov.uk Development Plans
Landscaping 744800 planning.control@shetland.gov.uk Development Management
LEAMS (Litter Monitoring) 744800 waste@shetland.gov.uk Waste
Learning disabilities services 744300 social.work@shetland.gov.uk Social Work
Legal services 744550 legal.services@shetland.gov.uk Legal Manager
Leisure Establishments:      
- Clickimin Leisure Complex 741000 mail@srt.org.uk Shetland Recreational Trust
- North Mainland Leisure Centre (01806) 522321 nmlc@srt.org.uk Shetland Recreational Trust
- Scalloway Swimming Pool 880745 sp@srt.org.uk Shetland Recreational Trust
- South Mainland Swimming Pool (01950) 431511 smp@srt.org.uk Shetland Recreational Trust
- Unst Leisure Centre (01957) 711577 ulc@srt.org.uk Shetland Recreational Trust
- Walls Swimming Pool 809234   Shetland Recreational Trust
- West Mainland Leisure Centre 801444 wmlc@srt.org.uk Shetland Recreational Trust
- Whalsay Leisure Centre (01806) 566678 wlc@srt.org.uk Shetland Recreational Trust
- Yell Leisure Centre (01957) 702222 ylc@srt.org.uk Shetland Recreational Trust
Leisure licences 744800 building.standards@shetland.gov.uk Building Standards
Libraries 743868 library@shetland.gov.uk Shetland Library
Lice 744800 environmental.health@shetland.gov.uk Environmental Health
Licensing - Consumer credit 744887 trading.standards@shetland.gov.uk Trading Standards
Licensing - Explosives 744887 trading.standards@shetland.gov.uk Trading Standards
Licensing - Fireworks 744887 trading.standards@shetland.gov.uk Trading Standards
Licensing - Liquor 744550 legal.services@shetland.gov.uk Legal Services
Licensing - Petrol 744887 trading.standards@shetland.gov.uk Trading Standards
Licensing - Private car hire 744872 transport@shetland.gov.uk Transport
Listed buildings 744800 planning@shetland.gov.uk Planning
Litter 744800 waste@shetland.gov.uk Anti-Litter Hotline
Local history and heritage 695057 museum@shetland.gov.uk Museum
Local plan - waste 744800 waste@shetland.gov.uk Waste
Local transport links 744872 transport@shetland.gov.uk Transport
       
M (back to top) Phone Email Service
Mail order 744887 trading.standards@shetland.gov.uk Trading Standards
Manhole covers 744866 roads@shetland.gov.uk Roads
Maps 744800 development.plans@shetland.gov.uk Development Plans
Marriage 744562 registrar@shetland.gov.uk Registrar
Meals on wheels 744300 social.work@shetland.gov.uk Social Work
Members office 744501 convener@shetland.gov.uk Chief Executive's Office
Mental health 744300 social.work@shetland.gov.uk Social Work
Mice 744800 environmental.health@shetland.gov.uk Environmental Health
Mineral extraction, mining and quarrying 744800 planning.control@shetland.gov.uk Development Management
Misleading advertising 744887 trading.standards@shetland.gov.uk Trading Standards
Misleading pricing 744887 trading.standards@shetland.gov.uk Trading Standards
Mobile libraries 743868 library@shetland.gov.uk Shetland Library
Modern Apprentice Training 693877 trainshetland@shetland.gov.uk Train Shetland
Modernising homes 744360
744800		 housing@shetland.gov.uk
planning@shetland.gov.uk 		Housing
Planning
Monitoring officer 744550 administrative.services@shetland.gov.uk Administrative Services
Multiple occupancy homes 744360 housing@shetland.gov.uk Housing
Museums and galleries 695057 museum@shetland.gov.uk Museum
Music     Shetland Music Development
       
N (back to top) Phone Email Service
National consumer week 744887 trading.standards@shetland.gov.uk Trading Standards
Nature reserves 694688   Shetland Amenity Trust
News announcements 744511 info@shetland.gov.uk Chief Executive's Office
News conferences 744511 info@shetland.gov.uk Chief Executive's Office
Noise 744800 environmental.health@shetland.gov.uk Environmental Health
Nuisance 692110   Police
Nursery schools 744000 education@shetland.gov.uk Education
       
O (back to top) Phone Email Service
Occupational therapists 744300 social.work@shetland.gov.uk Social Work
Outdoor Education and Activities 744006 pete.richardson@shetland.gov.uk Sport and Leisure
Outreach support 744300 social.work@shetland.gov.uk Social Work
       
P (back to top) Phone Email Service
Parent and toddler groups 744000 education@shetland.gov.uk Education
Parenting 744300 social.work@shetland.gov.uk Social Work
Parking 744866 roads@shetland.gov.uk Roads
Parking bays 744866 roads@shetland.gov.uk Roads
Parking fines 692110   Police
Parks and recreation 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Parliament     Scottish Executive Online
Pavements 744866 roads@shetland.gov.uk Roads
Pelican crossings 744866 roads@shetland.gov.uk Roads
Performance indicators 744550 policy@shetland.gov.uk Policy
Pests 744800 environmental.health@shetland.gov.uk Environmental Health
Pests and nuisance 744800 environmental.health@shetland.gov.uk Environmental Health
Petrol 744887 trading.standards@shetland.gov.uk Trading Standards
Physical disability 744300 social.work@shetland.gov.uk Social Work
Planning 744800 planningcontrol@shetland.gov.uk Planning
Planning applications 744800 planningcontrol@shetland.gov.uk Planning
Playgrounds and adventure playgrounds 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Police 692110   Police
Political parties 744550 administrative.services@shetland.gov.uk Administrative Services
Pollution 744800 environmental.health@shetland.gov.uk Environmental Health
Population and migration 744800 development.plans@shetland.gov.uk Development Plans
Port health 744800 environmental.health@shetland.gov.uk Environmental Health
Postal voting 744550 assessor@shetland.gov.uk Electoral Registration Office
Potholes 744866 roads@shetland.gov.uk Roads
Premises to let 744991   Shetland Leasing and Property Developments
Pricing 744887 trading.standards@shetland.gov.uk Trading Standards
Primary health care 744300 social.work@shetland.gov.uk Social Work
Primary schools 744000 education@shetland.gov.uk Education
Privacy and data protection 744550 policy@shetland.gov.uk Policy
Private car hire licensing 744872 transport@shetland.gov.uk Transport
Private housing 744360 housing@shetland.gov.uk Housing
Prize draws 744887 trading.standards@shetland.gov.uk Trading Standards
Product safety 744887 trading.standards@shetland.gov.uk Trading Standards
Project Management 744140 capital.programme.service@shetland.gov.uk Capital Programme Service
Property misdescriptions 744887 trading.standards@shetland.gov.uk Trading Standards
Property Sales/Leasing 744591 asset.manager@shetland.gov.uk Asset and Property Unit
Proxy votes 744550 assessor@shetland.gov.uk Electoral Registration Office
Psychological services 744000 education@shetland.gov.uk Education
Public conveniences 744800 cleansing@shetland.gov.uk Cleansing
Public health 744800 environmental.health@shetland.gov.uk Environmental Health
Public meetings 744550 administrative.services@shetland.gov.uk Administrative Services
Public rights of way 744800 development.plans@shetland.gov.uk Development Plans
Public transport 744872 transport@shetland.gov.uk Transport
       
Q (back to top) Phone Email Service
       
R (back to top) Phone Email Service
Race relations 744550 policy@shetland.gov.uk Policy
Raffles 744550 legal.services@shetland.gov.uk Legal Services
Radioactive material 744800 environmental.health@shetland.gov.uk Environmental Health
Rats 744800 environmental.health@shetland.gov.uk Environmental Health
Recycling 744800 recycling@shetland.gov.uk Waste
Reference libraries 743868 library@shetland.gov.uk Shetland Library
Refugees 744300 social.work@shetland.gov.uk Social Work
Refuse collection 744800 cleansing@shetland.gov.uk Cleansing
Registrar 744562 registrar@shetland.gov.uk Registrar
Registration - animal feeds 744887 trading.standards@shetland.gov.uk Trading Standards
Registration - explosives 744887 trading.standards@shetland.gov.uk Trading Standards
Registration - fireworks 744887 trading.standards@shetland.gov.uk Trading Standards
Rent rebates 744603 benefits@shetland.gov.uk Rents, Benefits and Revenues
Residential accommodation 744360 housing@shetland.gov.uk Housing
Respite care 744300 social.work@shetland.gov.uk Social Work
Right to buy council house 744058 legal.services@shetland.gov.uk Legal Services
Risk Management 744558 riskmanagement@shetland.gov.uk Safety and Risk
Road building 744866 roads@shetland.gov.uk Roads
Road cleaning 744800 cleansing@shetland.gov.uk Cleansing
Road emergencies (out of hours) 692110   Police
Road gritting 744866 roads@shetland.gov.uk Roads
Road markings and signage 744866 roads@shetland.gov.uk Roads
Road safety 744866 road.safety@shetland.gov.uk Roads
Road works 744866 roads@shetland.gov.uk Roads
Roads and highways 744866 roads@shetland.gov.uk Roads
Rubbish and waste 744800 waste@shetland.gov.uk Waste
Rural shop improvement 744940 development@sic.shetland.gov.uk Economic Development Unit
       
S (back to top) Phone Email Service
Safety 744567
744568		 safetysection@shetland.gov.uk Safety and Risk
Safety and Risk 744550 legal.and.admin.services@shetland.gov.uk Safety and Risk
Safety - Consumer goods 744887 trading.standards@shetland.gov.uk Trading Standards
Sale of goods 744887 trading.standards@shetland.gov.uk Trading Standards
Satellite dishes 744800 planning.control@shetland.gov.uk Development Management
Scalloway Harbour 880574 scalloway.harbour@shetland.gov.uk Ports and Harbours
Scams 744887 trading.standards@shetland.gov.uk Trading Standards
School admissions 744000 education@shetland.gov.uk Education
School standards 744000 education@shetland.gov.uk Education
Schools and colleges 744000 education@shetland.gov.uk Education
School Travel Plan 744560 legal.and.admin.services@shetland.gov.uk Safety and Risk
Second hand goods 744887 trading.standards@shetland.gov.uk Trading Standards
Secondary schools 744000 education@shetland.gov.uk Education
Self employment     Shetland Enterprise
Sensory impairment 744300 social.work@shetland.gov.uk Social Work
Severe disability 744300 social.work@shetland.gov.uk Social Work
Sewers     Scottish Water
Sheltered housing 744360 housing@shetland.gov.uk Housing
Shetland College 771000 shetland.college@shetland.uhi.ac.uk Shetland College
Shetland Family Services 691045 social.work@shetland.gov.uk Social Work
Shopping advice 744887 trading.standards@shetland.gov.uk Trading Standards
Short break services 744300 social.work@shetland.gov.uk Social Work
Short training courses (Train Shetland) 744744 trainshetland@shetland.gov.uk Train Shetland
Skillseekers 693877 trainshetland@shetland.gov.uk Train Shetland
Skips 744800 cleansing@shetland.gov.uk Cleansing
Shetland Leasing and Property Development (SLAP) 744666 mail.charitable.trust@sic.shetland.gov.uk Shetland Charitable Trust
Small and medium sized enterprises     Shetland Enterprise
Snow clearance 744866 roads@shetland.gov.uk Roads
Social benefits 744300 social.work@shetland.gov.uk Social Work
Social Work Establishments:      
- Annsbrae House & Knab Road Skills Centre 694787 social.work@shetland.gov.uk Social Work
- Banksbro, Twageos 691045 social.work@shetland.gov.uk Social Work
- Bruce Family Centre 694936 social.work@shetland.gov.uk Social Work
- Craigielea 695145 social.work@shetland.gov.uk Social Work
- Edward Thomason House 741500 social.work@shetland.gov.uk Social Work
- Eric Gray Resource Centre 694647 social.work@shetland.gov.uk Social Work
- Freefield Centre 692127 social.work@shetland.gov.uk Social Work
- Independant Living Project 697387 social.work@shetland.gov.uk Social Work
- King Eric House 695856 social.work@shetland.gov.uk Social Work
- Laburnum 694063 social.work@shetland.gov.uk Social Work
- Leog Children's Home 692740 social.work@shetland.gov.uk Social Work
- Taing House 741540 social.work@shetland.gov.uk Social Work
- Viewforth House 692760 social.work@shetland.gov.uk Social Work
Social policy 744300 social.work@shetland.gov.uk Social Work
Social services 744300 social.work@shetland.gov.uk Social Work
Special educational needs 744000 education@shetland.gov.uk Education
Special schools 744000 education@shetland.gov.uk Education
Speed limits 744866 roads@shetland.gov.uk Roads
Sports 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Sports courses and pitches 744006 sportandleisure@shetland.gov.uk Sport and Leisure
Sports grants and development funds 744004 sportandleisure@shetland.gov.uk Sport and Leisure
Starting a business     Shetland Enterprise
Street care and cleaning 744866 roads@shetland.gov.uk Roads
Street lighting 744866 roads@shetland.gov.uk Roads
Street litter bins 744800 cleansing@shetland.gov.uk Cleansing
Street numbering and naming 744866 roads@shetland.gov.uk Roads
Street repairs 744866 roads@shetland.gov.uk Roads
Street trading licences 744800 environmental.health@shetland.gov.uk Environmental Health
Structure plans 744800 development.plans@shetland.gov.uk Development Plans
Substance use 744300 social.work@shetland.gov.uk Social Work
Sullom Voe port 01806 242551 ports.harbours@shetland.gov.uk Ports and Harbours
Sulphur dioxide - monitoring 744800 environmental.health@shetland.gov.uk Environmental Health
Supported and sheltered housing 744300 social.work@shetland.gov.uk Social Work
Swimming 744006 sportandleisure@shetland.gov.uk Sport and Leisure
       
T (back to top) Phone Email Service
Taxi and minicab licences 744872 transport@shetland.gov.uk Transport
Taxi ranks 744872 transport@shetland.gov.uk Transport
Teaching 744000 education@shetland.gov.uk Education
Temporary accommodation 744360 housing@shetland.gov.uk Housing
Tenancy agreements 744360 housing@shetland.gov.uk Housing
Tenancy conditions 744360 housing@shetland.gov.uk Housing
Theatres     Shetland Arts
Timeshare 744887 trading.standards@shetland.gov.uk Trading Standards
Tourism and travel 744940 development@sic.shetland.gov.uk Economic Development Unit
Town hall bookings 744511 info@shetland.gov.uk Chief Executive's Office
Toy safety 744887 trading.standards@shetland.gov.uk Trading Standards
Trade descriptions 744887 trading.standards@shetland.gov.uk Trading Standards
Trading standards 744887 trading.standards@shetland.gov.uk Trading Standards
Traffic calming 744866 roads@shetland.gov.uk Roads
Traffic lights 744866 roads@shetland.gov.uk Roads
Traffic management 744866 roads@shetland.gov.uk Roads
Train Shetland (Short training courses) 744744 trainshetland@shetland.gov.uk Train Shetland
Transport planning 744872 transport@shetland.gov.uk Transport
Treasury management 744681 treasury@shetland.gov.uk Finance
Tree preservation     Shetland Amenity Trust
Trees     Shetland Amenity Trust
       
U (back to top) Phone Email Service
Unauthorised occupation (council homes) 744360 housing@shetland.gov.uk Housing
Under-age sales 744887 trading.standards@shetland.gov.uk Trading Standards
       
V (back to top) Phone Email Service
Victim support 744300 social.work@shetland.gov.uk Social Work
Village greens      
Visual impairment 744300 social.work@shetland.gov.uk Social Work
Voluntary organisations 744300 social.work@shetland.gov.uk Social Work
Voluntary work 744300
744004		 social.work@shetland.gov.uk
community.development@shetland.gov.uk		 Social Work
Community Development
Volunteering 744300
744004 		social.work@shetland.gov.uk
community.development@shetland.gov.uk		 Social Work
Community Development
Voting 744550 returning.officer@shetland.gov.uk Administrative Services
Vulnerable Adults 744300 social.work@shetland.gov.uk Social Work
       
W (back to top) Phone Email Service
Waiting lists - Council houses 744360 housing@shetland.gov.uk Housing
Wasps 744800 environmental.health@shetland.gov.uk Environmental Health
Waste disposal 744800 waste@shetland.gov.uk Waste
Waste management 744800 waste@shetland.gov.uk Waste
Waste prevention 744800 waste@shetland.gov.uk Waste
Waste to Energy 690448 waste@shetland.gov.uk Waste
Water and beach safety 744800 environmental.health@shetland.gov.uk Environmental Health
Water meters     Scottish Water
Water pollution     Scottish Environmental Protection Agency
Weight hire 744887 trading.standards@shetland.gov.uk Trading Standards
Weights and measures 744887 trading.standards@shetland.gov.uk Trading Standards
Welfare rights 744300 social.work@shetland.gov.uk Social Work
Woodlands     Shetland Amenity Trust
       
X (back to top) Phone Email Service
       
Y (back to top) Phone Email Service
Young people's activities 744019 youth.services@sic.shetland.gov.uk Youth Service
Youth clubs 744019 youth.services@sic.shetland.gov.uk Youth Service
Youth hostels     Islesburgh
Youth offending team 744300 social.work@shetland.gov.uk Social Work
Youth service 744019 youth.services@sic.shetland.gov.uk Youth Service
       
Z (back to top) Phone Email Service