Communication

The Council depends on effective communication with the public for all aspects of delivering services. We want to make sure we are hearing from everyone and our messages are also getting across. Much communication is done between individual members of staff and individual members of the public in there day to day work. Other communication is through letters, posters, leaflets or the media. In all cases we want to be as clear, courteous and accessible as possible and using the right methods.

Communications strategy 2011

Please click here to read the Council's Communications strategy, agreed by the Council on Wednesday 6 July.

The strategy carries the Plain English Campaign's Crystal Mark, their seal of approval for the clarity of the document.

Contact us at:

Communications
Shetland Islands Council
Town Hall
Hillhead
Lerwick
Shetland
ZE1 0HB

Tel: 01595 744535