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Advice and Information for homeowners

Advice and Information for homeowners

The One Stop Shop will provide a range of general advice and information on home repairs and improvements to all homeowners.

The assistance available can include:

  • an inspection of the property to identify repairs which require immediate attention and repairs which should be considered in the short to medium term to maintain the upkeep of the building;
  • a Home Maintenance plan;
  • advice on grants and loans including mandatory grants for adaptations, loans for repairs, fuel poverty grants and sources of funding from other agencies;
  • assistance in preparing Planning and Building Warrant Applications (this may be charged for where the householder is not in a priority group for assistance);
  • advice leaflets on maintenance and improvements;
  • where the householder is eligible to receive financial assistance through a grant or a loan, the One Stop Shop will assist in preparing the application for approval;

You may wish to telephone or call along the One Stop Shop office for advice about your request for assistance. Any member of the team will be pleased to help.

The One Stop Shop team are:

  • Avril Smith – Property Services Officer
  • Tommy Sutherland – Property Services Technician
  • Alison Coles – Property Services Assistant

To speak to a member of the team, please telephone 01595 741368.

To make a written enquiry please contact:

One Stop Shop
Hjaltland Trading Ltd
2 Harbour Street
Lerwick
Shetland
ZE1 0LR

 

or email: mail@hjaltland.org

with the following details:

  • Name;
  • Address;
  • Address of property (if different);
  • Daytime contact telephone number;
  • Date of birth;
  • Details of your request for assistance;
  • Information about any type of Benefit you receive (if applicable);

You will receive an acknowledgement letter placing your enquiry on our inspection list. Your will be contacted by telephone prior to the inspection taking place.

Please note that where demand for the service exceeds the capacity of the One Stop Shop priority will be given to:

  • clients who will be eligible for a grant for disabled adaptations;
  • clients on means tested benefits or who are in Fuel Poverty;
  • Clients who are over 70.

 

 

Disabled Adaptations