Contact the Library
If you have forgotten your PIN number* or borrower number, or have any queries or comments e-mail us at:
shetlandlibrary@shetland.gov.uk
Or write to us at:
Shetland Library
Lower Hillhead
Lerwick
Shetland
ZE1 0EL
Or phone us on:
Tel: 01595 743868
*If you require your PIN number, please let us know your full name, address, and your date of birth.
Comments or complaints:
Please feel free to use the suggestions box at the desk, speak to our staff, ask to speak to a manager, or contact us by any of the means above. We will reply to your query within 5 days (though you don't have to give your name).
You can also find details of the Shetland Islands Council complaints process here.
Shetland Islands Council Complaints
- Karen Fraser, Executive Manager
- Catherine Jeromson, Team Leader - Library Reader Services
- Tanya Odie, School Library Manager
- Nicola Sinclair, Team Leader - Library Support Services
- Chloe Tallack, Young People's Librarian
- Marghie West, Adult Services Librarian
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