New Residents

Council Tax

What is council tax?

Council tax is a tax that every household has to pay unless it is exempt (www.shetland.gov.uk/counciltax). The amount you have to pay depends on where your property is and what kind of property it is (www.shetland.gov.uk/counciltax). We will send you a bill in March or April.

Council tax helps to pay for the public services that we provide to everyone in Shetland. These services include:

  • Education
  • Social work
  • Sport and leisure facilities
  • Libraries
  • Street cleaning and rubbish collection
  • Roads and transport

Ways to pay

You can pay your council tax by:

  • visiting the Finance Department, Charlotte House, Commercial Road, Lerwick
  • post to the Head of Finance, Charlotte House, Commercial Road, Lerwick
  • phoning 01595 744683
  • pay online at: www.shetland.gov.uk/payments

What if I can’t pay?

If you find it difficult to pay your council tax, we may be able to help you. Please phone 01595 744683, or visit:

Finance Department
Charlotte House
Commercial Road
Lerwick

For more information see: www.shetland.gov.uk/counciltax