Performance
We are continuously striving to provide you, our customers, with quality services at a cost effective price. Part of this requires us to be aware of how we are performing against what we said we would do. And to let you know, so that you are more informed and can get more involved in what we are trying to achieve.
Service Plans by department and 6-month performance reports are available here

The SIC Public Performance Calendar contains lots of infomation on how the council perfomed in 2010/11. All the photographs were submitted by council staff and this year, for the first time, the top 12 images were selected by a vote on the staff forum.
SIC Public Performance Calendar - PDF - Size 2.11MB
Contact us at:
Policy
Shetland Islands Council
Town Hall
Hillhead
Lerwick
Shetland
ZE1 0HB
Phone: (01595) 744537 or 01595 74 3728
Email: policy@shetland.gov.uk
