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Finance & Welfare

There are schemes to help with financial arrangements and welfare rights.

This section contains information about:

  • Council Tax Application for Disablement Relief
  • Financial Assessment
  • Self-Directed Support and Direct Payments

Below is information about:

  • Adults with Incapacity Act
  • Citizens Advice Bureau and contact details for claimants of the following:
    • Disability Living Allowance
    • Attendance Allowance and
    • Carer's Allowance

Adults with Incapacity (Scotland) Act

The Adults with Incapacity (Scotland) Act is a new law to help people with a learning disability, dementia, mental ill health, a head injury or a physical disability which prevents communication to manage their affairs.

Adults (individuals over 16) can appoint someone else to act on their behalf. The new law is intended to improve the rights of individuals to control their own lives while ensuring that they get all the help they need.

Please see the leaflet "Its your Decision" - available from Social Care or the NHS Helpline 0800 22 44 88.

Disability Living Allowance (DLA)

Disability Living Allowance claims are now dealt with in Blackpool.

To claim Disability Living Allowance

By phone
Phone: 0845 7 12 34 56 – read about call charges
Textphone: 0845 7 22 44 33 (for hearing or speech difficulties)

Lines are open between 7.30am and 6.30pm Monday to Friday.

By post
Disability Living Allowance Unit
Warbreck House
Warbreck Hill
Blackpool
FY2 0YE

Attendance Allowance

Attendance Allowance claims are now dealt with in Preston.

Attendance Allowance New Claims Unit
9th Floor
Palatine House
Lancaster Road
Preston
PR1 1BH

To claim Attendance Allowance

By phone
Phone: 08457 123456 – read about call charges
Textphone: 0800 24 33 55 (for hearing or speech difficulties).

Carer's Allowance

To claim Carer’s Allowance phone 0845 608 4321 (textphone 0845 604 5312) or visit Directgov.

Citizens Advice Bureau

For advice and information about welfare rights and home visits contact:

Welfare Rights Officer

Shetland Islands Citizens Advice Bureau

Market House, 14 Market Street, Lerwick ZE1 0JP Tel: 01595 694696 or Fax: 01595 696776

e-mail: sicab@zetnet.co.uk

Visit the website at: www.cas.org.uk

or the Government Benefits Site at: www.dwp.gov.uk

Residential Care Charges 2011 - 2012

Permanent Care Charges: The Council is obliged to charge the full economic cost of the service provided. The maximum charge in any of the care homes operated by Shetland Islands Council in 2011/2012 will be £1082 per week.

Temporary Care Charges: All residential care settings are £218 per week. The temporary care rate applies for 8 consecutive weeks only; thereafter the full cost is applied. Daily rates are 1/7th of the weekly charge.

Independent Care Homes: Price negotiated on an individual basis.

All charges are subject to financial assessment.

For further information see our leaflets page.