Trading Standards
Welcome to the Trading Standards homepage!
The Trading Standards Service works to maintain and develop a fair, safe and equitable trading environment in Shetland.
We offer assistance and advice to consumers and businesses in Shetland on subjects ranging from credit and pricing to safety and measurement - if you have a question about any Trading Standards matter, please contact us.
Do you like these web pages? If you have any suggestions about what you would like to see included here, please let us know.
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Read more about the recent warning from the Financial Services Authority.
Their advice is relevant to all of us.
A number of Shetland residents have received letters claiming to offer them the chance to claim an inheritance from someone with the same surname who is said to have died in an accident in China. This is a scam. The picture on the left shows how the scammer is simply altering the name. You can read the full letter here, and our press release here.
Click here to find out more about how to protect yourself from bad holiday experiences.
Find more advice here about buying a car.
Download a copy of the new Rough Guide to Online Safety, published with the support of Get Safe Online.
will help you protect yourself against internet threats.
The site is sponsored by government and leading businesses working together to provide a free, public service. Take the Just how safe are you? test.
From 1st October 2011 all tobacco retailers must be registered with the Scottish Government - selling tobacco without being registered will be a criminal offence.
The Scottish Government holds the register, and there is no requirement to pay a fee.
You can check the public register now to see if your business is listed - if not, then you can register online, download the registration form to fill in and post to the Scottish Government, or phone 0131 244 2169 to get a paper form sent out to you. If you want to know more about registration, you can contact us.
Brand-i is a new online directory that only lists stores selling genuine products.
Is your computer running slow? Don’t be taken in by a cold-calling scammer.
Click here to listen to an example of what might be said ...
and here for the findings of a survey of computer users.
Ukash and Action Fraud have issued warnings about scammers who say they are able to reclaim bank charges.
Click here for more information about dealing with doorstep sellers.
Window blind cords and chains can pose a risk for young children who could injure or even strangle themselves on the hanging looped cords.
Click here for straightforward advice to help you eliminate this danger from your home.
Click here to find out more.