Contact us
Trading Standards Service
Shetland Islands Council
Grantfield

Lerwick
Shetland

ZE1 0NT

trading.standards@shetland.gov.uk

Tel 01595 744887

Fax 01595 744804

Consumer Advice

Are you looking for advice? One of our advice leaflets may help you.

Get Acrobat Reader

Doorstep Selling - Your Rights

Direct marketing and how to stop it

Ten Tips to avoid the Holiday Club Trap

Look at our specialist pages for information and advice about

counterfeit goods, unscrupulous doorstep sellers and

unsolicited mail, messages and calls promising prizes and untold riches.

The Think Twice booklet, with information for older consumers, is available in large print and in braille.

Contact us if you would like a copy sent out.

 

Get safe online logo

Get Safe Online will help you protect yourself against internet threats. The site is sponsored by government and leading businesses working together to provide a free, public service.

Take the Just how safe are you? test.

PhonepayPlus logo Want to know more about premium rate charged telecommunication services?
You can download leaflets from the PhonepayPlus website.
energywatch is the specialist consumer advice organisation for complaints about electricity and gas. Visit their website or call them on 08459 06 07 08.
Ask CeDRIC
Consumer Education Resource and Information Centre

The Ask CEdRIC website has lots of useful information, tips, contacts and resources.

Click on the door marked Community Information.

Consumer Direct - call 08454 04 05 06 for clear, practical consumer advice

 

 

provides advice to consumers.

Citizens Advice Scotland

Shetland Islands Citizens Advice Bureau

also provides advice on many issues,

including consumer problems.

Tel 01595 694696
Fax 01595 694283
Email sicab@zetnet.co.uk

 

And, of course, you can always contact us.