Consumer Advice
Click here for a one page guide to your legal rights as a consumer. 
Find more advice here about buying a car.
The PhoneBrain website has
everything you need to know about phone-paid services (such as ringtones, competitions and television voting) as well as fun stuff, like making your own video ringtone!
"You could be in line to receive two and a half thousand pounds."
Don't be taken in by a claims management company.
Click here to read the Financial Ombudsman Service's consumer factsheet on Payment Protection Insurance.
Click here for advice to help you shop safely online.
Download a copy of the new Rough Guide to Online Safety, published with the support of Get Safe Online.
will help you protect yourself against internet threats.
The site is sponsored by government and leading businesses working together to provide a free, public service. Take the Just how safe are you? test.
Check out what you know about your consumer rights.
Are you looking for advice? One of our advice leaflets may help you.
Doorstep Selling - Your Rights
Direct
marketing and how to stop it
Ten
Tips to avoid the Holiday Club Trap
Look at our specialist
pages for information and advice about
counterfeit
goods, unscrupulous
doorstep sellers, safe online shopping and
unsolicited
mail, messages and calls promising prizes and untold riches.
The Think Twice
booklet, with information for older consumers, is available in large
print and in braille.
Contact
us if you would like a copy sent out.
Want to know more about premium rate charged telecommunication services?
You can download leaflets from the PhonepayPlus website.
The Ask CEdRIC website has lots of useful information, tips, contacts and resources.
Click on the door marked Community Information.
The Directgov website has further information and advice.
The UK European Consumer Centre is part of the European Consumer Centre Network, which is made up of 29 centres throughout Europe. Their aim is to provide advice and support to consumers who are shopping cross-border within the internal market.
The European Consumer Centre for Services provides general information on consumer laws and rights when buying a service in another EU member state, as well as contact details for organisations that could provide practical assistance in the case of a dispute.
Shetland Islands Citizens Advice Bureau also provides advice on many issues, including consumer problems.
Tel: 01595 694696
Fax: 01595 694283
Email: sicab@zetnet.co.uk
And, of course, you can always contact us.