Independent Advocacy Service for Shetland

From 1st October 2022, there will be a change to how statutory independent advocacy is available to people in Shetland.

The Advocacy People are the new provider of independent advocacy. This is a telephone and online service available via their Contact Centre:


Tel              0330 440 9000

The Advocacy People is an independent charity and all of the services provided are free and confidential. 

Independent advocacy supports an individual or group speak up for themselves. It helps people make their own decisions and have as much control as possible over their own lives.

Independent advocacy can:

  • help safeguard your rights
  • help you access information
  • make sure your voice is heard

Access to independent advocacy is available to:

  • Adults with an assessed need and/or diagnosed mental disorder as defined and covered by the Mental Health (Care and Treatment) (Scotland) Act 2003 (including people who have a mental health issue, a learning disability, autism or dementia).
  • Adults who are subject to intervention under the Adult Support and Protection (Scotland) Act 2007.
  • Adults with an assessed need and/or lack capacity and who are subject to intervention under the Adult’s with Incapacity (Scotland) Act 2000. 
  • Adult carers with an assessed need who are in receipt of services provided by Shetland Islands Council Community Health & Social Care Department and/or NHS Shetland may be eligible for support. 
  • The advocate would help people understand their rights, work out their options, express their views and make decisions. 

Each case is assessed according to the individual’s own circumstances.  Where The Advocacy People identify that another organisation would better assist, you would be signposted to their help.


Telephone 1
0330 440 9000