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Council and Democracy
Strategy, Plans, Policies and Performance
Policy and Strategy Register
Housing Service
Customer Complaints - OP4 - Policy and Strategy Register
Customer Complaints - OP4 - Policy and Strategy Register
Classification
Housing
Download the policy
https://www.shetland.gov.uk/downloads/file/2035/customer-complaints-op4
Service Area
Housing
Scope
Sets out how to make a complaint.
