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Home
Council and Democracy
Complaint Handling Procedures
Complaint Handling Procedures
Download:
Complaints Handling Procedure - Part 1 - Introduction
: File type: PDF: File size: 457kB
PDF
457kB
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Download:
Complaints Handling Procedure - Part 2 - When to use this procedure
: File type: PDF: File size: 612kB
PDF
612kB
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Download:
Complaints Handling Procedure - Part 3 - Process
: File type: PDF: File size: 585kB
PDF
585kB
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Download:
Complaints Handling Procedure - Part 4 - Governance
: File type: PDF: File size: 501kB
PDF
501kB
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Download:
Complaints Handling Procedure - Part 5 - Customer facing guide
: File type: PDF: File size: 490kB
PDF
490kB
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Download:
Unacceptable Actions Policy
: File type: PDF: File size: 359kB
PDF
359kB
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