Housing Performance Information
We monitor our Housing indicators quarterly throughout the financial year. Below is a selection of these.
Applications
| |
Indicator |
April to December 2023 |
December 2023 |
| Applications |
The number of active (live and suspended) housing applications. |
- |
683 |
| Applications |
The number of new housing applications received. |
408 |
- |
Homeless
| |
Indicator |
April to December 2023 |
December 2023 |
| Homeless |
The number of homeless applications received. |
17 |
- |
| Homeless |
The number of homeless households in temporary accommodation. |
- |
84 |
Permanent Tenancy Offers
| |
Indicator |
April to December 2023 |
December 2023 |
| Offers |
The number of tenancy offers made. |
132 |
- |
| Offers |
The percentage of tenancy offers that were refused. |
23% |
- |
Properties Let
| |
Indicator |
April to December 2023 |
December 2023 |
| Lets |
The number of properties let. |
79 |
- |
| Lets |
The number of successful nominations to Hjaltland Housing Association. |
40 |
- |
Our Allocation Policy is available to view online.
Repairs
| |
Indicator |
April to December 2023 |
December 2023 |
| Repairs |
The number of emergency repairs completed. |
208 |
- |
| Repairs |
The number of other responsive repairs completed. |
2617 |
- |
| Repairs |
Total number of repairs completed. |
2825 |
- |
| Repairs |
The percentage of emergency repairs completed on time. |
100% |
- |
| Repairs |
The percentage of other responsive repairs completed on time. |
82.38% |
- |
