Housing Strategies, Plans and Performance

Housing Performance Information

We monitor our Housing indicators quarterly throughout the financial year.  Below is a selection of these.

Applications
  Indicator April to Sept 2023 Sept  2023
Applications The number of active (live and suspended) housing applications. - 699
Applications The number of new housing applications received. 289 -

                                                     Homeless

  Indicator April to Sept 2023 Sept 2023
Homeless The number of homeless applications received. 25 -
Homeless The number of homeless households in temporary accommodation. - 92
Permanent Tenancy Offers
  Indicator April to Sept 2023 Sept 2023
Offers The number of tenancy offers made. 84 -
Offers The percentage of tenancy offers that were refused. 26% -
Properties Let
  Indicator April to Sept 2023 Sept 2023
Lets The number of properties let. 47 -
Lets The number of successful nominations to Hjaltland Housing Association. 32 -

Our Allocation Policy is available to view online.

Repairs
  Indicator April to Sept 2023 Sept 2023
Repairs The number of emergency repairs completed. 154 -
Repairs The number of other responsive repairs completed. 1637 -
Repairs Total number of repairs completed. 1791 -
Repairs The percentage of emergency repairs completed on time. 100% -
Repairs The percentage of other responsive repairs completed on time. 81.35% -