Housing Strategies, Plans and Performance

Housing Performance Information

We monitor our Housing indicators quarterly throughout the financial year.  Below is a selection of these.

Applications
  Indicator April to Sept 2022 Sept 2022
Applications The number of active (live and suspended) housing applications. - 732
Applications The number of new housing applications received. 359 -

                                                     Homeless

  Indicator April to Sept 2022 Sept 2022
Homeless The number of homeless applications received. 47 -
Homeless The number of homeless households in temporary accommodation. - 90
Permanent Tenancy Offers
  Indicator April to Sept 2022 Sept 2022
Offers The number of tenancy offers made. 116 -
Offers The percentage of tenancy offers that were refused. 16% -
Properties Let
  Indicator April to Sept Sept 2022
Lets The number of properties let. 70 -
Lets The number of successful nominations to Hjaltland Housing Association. 28 -

Our Allocation Policy is available to view online.

Repairs
  Indicator April to Sept 2022 Sept 2022
Repairs The number of emergency repairs completed. 101 -
Repairs The number of other responsive repairs completed. 1787 -
Repairs Total number of repairs completed. 1888 -
Repairs The percentage of emergency repairs completed on time. 99.01% -
Repairs The percentage of other responsive repairs completed on time. 76.16% -
Housing Support
  Indicator April to Sept 2022 Sept 2022
Housing Support The number of customers in receipt of housing support - 289

Further information on the Housing Support service is available online.