Support for using computers and 'Help Hub' sessions
From the beginning of June, our ICT Help drop-in will be moving from Tuesday mornings to Thursday afternoons at 2 pm. We will also be joined by a representative from CAB Shetland on the first Thursday of each month.
Need some extra help using computers and "Help Hub" sessions
- Help from Library staff is free and aims to assist folk who are inexperienced or concerned about ICT - or are just having trouble with something and need a little advice.
- All the staff in the Library have good basic ICT skills and will be happy to help with queries at any time.
- For a little more time with a member of staff, come along to our 'Help Hub' drop-in session every Thursday from 2 pm - 3 pm in the Activity Room, up the stair, opposite the 'Book Nook'.
- If you need help with a particular issue, e.g. smartphone settings, please tell us in advance and we will try to arrange for you to see a staff member with a particular interest in that area.
- If you can't come to the regular drop-in, you can phone us on 01595 743868 to arrange an individual appointment.
- Library staff can help you with most standard ICT tasks, but they are not experts but can also direct you towards books, courses, and online help if you need more advanced tuition.
For help with benefits, online banking and other financial queries
- Library staff cannot help with financial queries, but we will be joined by a representative from CAB on the first Thursday of each month.
- CAB will meet with potential clients to offer general advice and arrange private appointments where specialist advice may be required.
- Our colleagues from Adult Learning also offer one-to-one assistance, including help with benefits and banking, in the Library on Mondays from 12 noon - 2 pm.
National Databank
- Library staff will be able to give advice on accessing help with mobile data on Thursdays from 2 pm - 3 pm.
- Booking is required for help with National Databank out-with the above times.