Car insurance scam alert 

Scam alert

A number of people in Shetland have reported receiving car insurance documents that have been taken out in their name, but for an unfamiliar vehicle.

“These insurance policies tend to be for older vehicles (at least ten years old), have a mileage limit of no more than 1000 miles in the year, and are to be paid for in monthly instalments,” says David Marsh, Team Leader – Trading Standards for Shetland Islands Council.

“The documents are from genuine insurance companies, but have been initiated by an unknown person.  If you receive documentation like this, get in touch with the insurance company to tell them that you have not asked for this car insurance and that the car is unknown to you.  They can then make sure that this has no adverse effect on your credit rating.”


  • People can report any scam by contacting Trading Standards on 01595 744887 or Police Scotland on 101.  
  • Advice on scams, for consumers and businesses, is always available at www.shetland.gov.uk/tradingstandards, by emailing trading.standards@shetland.gov.uk, or by calling 01595 744887.
  • Scambusters Shetland packs are available on request – these contain information and advice to help people deal with scams and cold callers (whether at the door, on the phone, or by post or email), and to help you support family, friends or neighbours who may be more susceptible to the high pressure tactics which are often employed.  Just contact Trading Standards, and they’ll post one out to you.

Published: 26th April 2024