Additional Support Base (Social, Emotional and Behavioural Needs)

Inclusion and Engagement Support (IES) Service

Note: This combined service was previously operating as two services: the Additional Support Base (SEBN) and Home Link (Attendance)

The Inclusion and Engagement Support (IES) Service is part of the Education Outreach Services and works to promote inclusion and improve outcomes for children and young people across Shetland.

The Inclusion and Engagement Support (IES) Service provides support for pupils (age 5-19) who are experiencing challenges accessing their education successfully due to issues around attendance and/or social and emotional and behavioural needs. The IES Service is an outreach service – pupils can be supported at school, in the community, in their home, or in the Base setting (secondary only) if appropriate.

Role/Aim of Service 

  • To support pupils to positively engage and be included in education, in whatever way is most appropriate for them. The service always aims to support wherever possible the pupil to attend in their local school. 
  • To identify needs and create appropriate bespoke interventions to help overcome barriers to accessing education.

The IES Service can offer advice and support around: 

  • Implementation of local and national guidance/policy related to SEBN and Attendance 
  • Relevant planning and paperwork (e.g. Child’s plans, IEPs, Transition plans, Risk Assessments, Safety & Support Plans etc.) 
  • Appropriate educational adaptations (e.g. timetables, curriculum, environment, online learning etc.)
  • Transitions (enhanced transitions, back to school/ education, transition out of education) 
  • Promoting positive relationships & behaviour and managing challenging situations 
  • Improving attendance and supporting Emotionally Based School Avoidance
  • Assessment – identifying needs and barriers 
  • Teaching and learning (including ill health tuition)

The IES Service can support across 3 levels. Level of involvement is determined by our team based on a variety of considered factors. Levels are identified to clearly outline roles, but are subject to change depending on need

  1. Consultative
  2. Low Level Direct Intervention (partner to the plan)
  3. High Level Direct Intervention (key role in the plan)