IJB Performance and Outcomes

Care Inspectorate inspections

The Care Inspectorate regulate and inspect care services in Scotland to make sure that they meet the right standards. Recent inspection reports can be found on the Care Inspectorate website by searching under the setting name: Find care (careinspectorate.com)

Care inspectorate grades range from 1 Poor to 6 Excellent

 

The Care Inspectorate made unannounced inspections to two areas in Adult Services (Learning Disability and Autism) in August 2023. The services inspected were Newcraigielea Care Home Service (Short Break and Respite), and Newcraigielea Support Service (Day Care).

A report on these inspections was presented to IJB Audit Committee on 30 November 2023, and the full report can be found here: CC-56-23-F - External Audit Report Care Inspectorate Reports

 

Summary of Findings

Newcraigielea Care Home Service (Short Break and Respite)

Key messages

  • People were treated with kindness, dignity and respect.
  • Support was planned and delivered in a person-centred way.
  • Members of staff share responsibility for identifying and carrying out improvements to the service.

From this inspection we evaluated this service as:

  • In evaluating quality, we use a six point scale where 1 is unsatisfactory and 6 is excellent
  • How well do we support people's wellbeing? 5 - Very Good
  • How good is our leadership? 5 - Very Good

Areas for improvement;

  • Ensure the independent advocacy service is able to provide support to everyone who has an entitlement to it. 
  • Develop effective methods of open and transparent dialogue between the provider and families

     

Newcraigielea Support Service (Day Care)

Key messages

  • This is a person-centred service where the person chooses what they do and where they spend their day.
  • Staff know the needs and routines of the person they support.
  • Staff encourage social interaction and participation within the wider community.

From this inspection we evaluated this service as:

  • In evaluating quality, we use a six point scale where 1 is unsatisfactory and 6 is excellent
  • How well do we support people's wellbeing? 5 - Very Good
  • How good is our leadership? 5 - Very Good

Areas for Improvement

  • No areas for improvement were identified