Operational Note - Housing repairs backlog

Cordless drill repairs

With a backlog of repairs due to Covid, the Council’s Housing Service will pause routine repair work until the end of June 2021, to prioritise emergency and urgent housing repairs for tenants.

Essential work to empty houses will also be done to allow properties to be let. 

Details of what is classed as Emergency, Urgent and Routine repairs can be found in the Tenants Handbook and on the SIC Housing website.

Tenants can continue to report repairs, the Repair Helpdesk can be contacted on 01595 744399 or housingrepairs@shetland.gov.uk

Shetland Islands Council would like to thank tenants for their patience as the Housing Service returns to a normal level of service.


Published: 10th May 2021