Young Scot NEC
How do I apply for a card?
Complete our online form
Email YouthServices@shetland.gov.uk
Phone 01595744490 if you would like to discuss alternative applications
I want to benefit from the Young Persons' (Under 22) Free Bus Travel after 31 January 2022, how do I update my existing Young Scot NEC?
If you are aged 11-15 you will need a parent or guardian to provide approval for you to travel for free by bus, this can be completed by your parent/guardian. If you are aged 16-21 you can opt-in to the travel scheme yourself through our online form (Please note we may need to contact you if we cannot verify your identity)
You can also apply yourself online at GETYOURNEC.SCOT. If you’re applying online, you may find it useful, before starting the application process, to download or look out the documents as outlined on GETYOURNEC.SCOT that you will need. You can apply using a smartphone/tablet or a computer depending on your preference, and if you don't have scanned copies of your documents, you can take photos of your proofs during the application process using a smartphone/tablet.
If you cannot apply online, please contact Youth Services on YouthServices@shetland.gov.uk or 01595744490
You should allow up to ten working days from the date your application was approved for your card to arrive.
I've lost my card, what do I do?
If you lose your card then please contact YouthServices@shetland.gov.uk or on 01595744490 or speak to the office staff at your School and they will get you in touch with our service.
You can now also complete this form
My ferry vouchers won't download, what do I do?
If you have any problems with your ferry vouchers then please contact Transport Planning on 01595744868 or bring your NEC Card into the Transport Planning Office at 8 North Ness, Lerwick ZE1 0LZ and we can show you how to download them.