Support for Households

Support with Fuel Bills
  • There are a number of services who can help you access the Fuel Bank Foundation, which provides vouchers to pay for heating costs in an emergency - if you have a support worker they can help you apply for this support 
  • If you don’t have a support worker, Shetland Citizens Advice Bureau will advise and help you apply
  • Crisis Grants to cover the cost of an emergency
  • Information on the UK Government and Scottish Government Cost of Living Payments
  • Warm Homes Discount Scheme 
  • Winter Heating Payment is a £50 automatic payment to people on low income benefits in Scotland: Winter Heating Payment - mygov.scot
  • For access to free second hand clothing for children, food, including milk, bread, cheese and vegetables and free items to help people through the winter (such as blankets, duvets, hot water bottles and thermos flasks): St Ringans hub (What3words location: ///extension.sprayer.magazines): phone 0800 0308780 to access / or look at the Support for Households page to find out opening times.
Energy Advice

For up to date and general information on energy support: Ways to save energy and reduce your bills | Ofgem

Benefits and Income
Debt & Money
Health & Wellbeing
  • NHS Inform has information and advice about healthy living, and what you can do to look after your mental and physical wellbeing.
  • Local 1-1 support for mental health and wellbeing: Mind Your Head
  • Befriending
  • Confidential phone line for anyone feeling low, anxious or depressed: Breathing Space
  • Other useful websites include:
  • If you are in receipt of certain benefits you will qualify for the Leisure Centres’ Access to Leisure Scheme; this provides access to many of the facilities for only £1 a session
  • The British Red Cross support people locally too
  •  For access to free second hand clothing for children, food, including milk, bread, cheese and vegetables, and free items to help people through the winter (such as blankets, duvets, hot water bottles and thermos flasks): St Ringans hub (What3words location: ///extension.sprayer.magazines): phone 0800 0308780 to access
Emergency Food Needs
  • If you need an emergency food parcel, ask Shetland CAB or a support worker if you have one Shetland Food Bank
  • If you need a food parcel and live in a rural area, Anchor Project food parcels through Shetland Food Bank (request needs to be made monthly when required)
  •  For access to free second hand clothing for children, food, including milk, bread, cheese and vegetables and free items to help people through the winter (such as blankets, duvets, hot water bottles and thermos flasks): St Ringans hub (What3words location: ///extension.sprayer.magazines): phone 0800 0308780 to access 
Support for Older Residents
Support for Children & Families
Support for People with Disabilities
Support for Carers

 

A summary of help during the cost of living crisis is also available from the Scottish Government's cost of living website

The St Ringans Hub has free clothing for children and items to help you through the winter (such as blankets, duvets hot water bottles and thermos flasks). The team can assist with signposting for food parcels.

From 31st October 2023, St Ringans will be open:

  • Every Tuesday 10.30am-1.30pm
  • First Saturday of the month 10.30am-1.30pm

Ring the cost of living phone line if you need access to St Ringans outside of these times: 0800 030 8780

St Ringans hub (What3words location: ///extension.sprayer.magazines): phone 0800 0308780 to access