Care homes and supported living

Isleshavn Care Home, Yell

Isleshavn is a Resource Centre for adults and provides long term residential care, short term or respite care, intensive community support at home and day services to any adult who has undergone an assessment.

About Isleshavn

The Centre is purpose-built with ten bedrooms. Each room has en-suite toilet and wash handbasin. There is one lounge, leading to the dining area. Decoration and furnishings are chosen in consultation with residents. New residents are encouraged to bring their own items of furniture and personal belongings into their room.

Residents are encouraged to maintain their independence and existing skills and are encouraged to enhance and improve contacts with the wider community. To assist with this, Isleshavn has an active community involvement with musical evenings, bus trips and actively encourages visitors at all times.

We encourage friends and family to come as often as they like, and they will receive a warm welcome in the Centre at any time.

The needs of our residents are supported by a highly trained staff team. We work closely with the local health care team including local G.P.’s and Community Nurses and other specialist services such as Chiropody, MacMillan nurses, etc.

Resident’s will also be assessed for any assistance they may require from care staff with mobility etc

Religious needs are met on an individual basis.

Residents are encouraged to benefit from residential living but privacy is respected at all times.



Isleshavn is situated in Mid Yell in Yell, with the beach and pier nearby and good views over the voe. Isleshavn is close to local facilities such as the Health Centre, Leisure Centre, Church, Post Office, local hall and shop. The mobile library calls at the Centre and the mobile bank visits on request.


Day Care

The day care service operates up to 3 days a week and can accommodate 4 clients each day and offers a variety of activities both individual and group based. The service operates in the residential lounge and dining area. Transport to and from the centre is available to day care users and can accommodate wheelchair users.


Care Plans

All residents are cared for to a very high standard taking into account their individual needs. Those needs will be reflected in a personal care plan that puts the resident at the centre of care, giving them choice, respecting their privacy and maintaining their legal rights.

This care plan will be reviewed after 6 weeks and thereafter 6 monthly or more frequently if required. The resident and if needed their family/representative will be involved in this review. Residents have a right of access to their care plan and other social care records about themselves.



A full meals service is offered with a wide choice to meet your needs. Individual choice on meal times and menu will be accommodated wherever possible. Residents are asked regularly about
any changes to menus they would like and any special diets can be met.



We may be able to accommodate pets, however our ability to cater for these will depend upon those already cared for within the home. If you wish to bring your pet please speak with the Unit Manager to discuss its needs and how it may be accommodated safely.



The staff are there to make sure that Isleshavn is home and that the residents stay is comfortable, safe and their rights are respected.

Isleshavn has a Unit Manager, who will ensure, along with the rest of the staff that the resident’s needs are assessed regularly and action is taken to ensure care is of the highest standard.

The home operates a key worker system, which means the resident will be allocated a member of staff who will ensure that the resident is involved in all aspects of their care and who will pay particular attention to their individual needs ensuring these are met.


Care Home Policies

Isleshavn tries to keep rules to a minimum as it is the residents’ home, however we do need to observe some health and safety rules for the benefit of all.

A no smoking policy is in place as we do not have the space to provide a smoking area.

Residents are encouraged to self-medicate but we can administer all medication if needed and medicine will be stored in a locked cupboard for safety.


How to request support/access to the services at Isleshavn

If you need support from one of our services you can contact us directly at Isleshavn, where the staff will start the ‘With You For You’ process and ensure you receive the appropriate guidance required.
Alternatively you can contact the With You For You Customer Services Centre, Tel: 01595 808080

For further information see ‘With You For You’



You can find out the charges on our 'Paying for Care' pages

Charges are based on a full financial assessment carried out by an approved officer.  Charges for residence and day care are subject to annual review by Shetland Islands Council and are in line with national regulations set by the Scottish Government.