The National Customer and Stakeholder Satisfaction Survey

This survey is intended to be filled out by all users of the Planning Authorities in Scotland to collect your views on the service you have received.

The National Customer and Stakeholder Satisfaction Survey is an annual survey undertaken by the National Planning Improvement Team in the Improvement Service.

This survey is intended to be filled out by all users of the Planning Authorities in Scotland to collect your views on the service you have received. We will use this to identify areas for improvement.

The survey is live from Monday 18th November for 3 weeks.

The survey should only take a few moments of your time, and all your responses help the planning authority improve their offer to you.

You can find the survey here.

 

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