Tenant Information

Tenant Handbook

Every Council tenant should be aware of the Shetland Islands Council Tenants Handbook. The aim of the handbook is to explain the rights and responsibilities of both the Shetland Island's Council and SIC tenants.

This handbook is for guidance only and does not provide a definitive statement of your legal rights and obligations as our Scottish secure tenant. Whilst every effort has been made to ensure that the information given is accurate we would recommend that you seek independent advice in respect of your legal rights and obligations.

If you would like a printed copy of any of the sections of our handbook, please contact Housing Services.

Starting Your Tenancy

Money Matters


Repairs and Improvements

  • Responsibilities for Repairs
  • Timescales for Completing Repairs
  • The Right to Repair
  • Planned Maintenance Programme
  • Working Safely in Your Home
  • Charges for Repairs
  • Tenant Feedback

Tenancy Issues

  • Occupation
  • Sub-Letting and Lodgers
  • Assignation of your Tenancy
  • Variation of Tenancy - Adding a joint tenant
  • Pets
  • House as a Business
  • Garages
  • Garage Sites
  • Parking
  • Communal (Shared) Areas
  • Antisocial Behaviour

Housing Support

  • Get Support
  • What Support is Available
  • Sheltered Housing 
  • Very Sheltered Housing

Home Advice, Safety & Energy Efficiency

  • Electrical Testing
  • Energy Efficiency
  • Dampness and Condensation
  • Home Energy Scotland
  • Fire Safety
  • Carbon Monoxide (CO) Detector
  • Solid Fuel Heating System Precautions
  • Gas Cookers
  • Burst and Frozen Water Pipes
  • Home Insurance
  • Pest Control

Ending Your Tenancy

  • Termination by Tenant
  • Court Order
  • Abandoned Tenancy
  • Changing from Joint Tenant to Sole Tenant
  • Succession
  • Conversion to a Short Scottish Secure Tenancy
  • Your Responsibilities


  • Are you at risk of homelessness
  • Am I homeless
  • Homelessness in Shetland
  • Useful links

Moving Home / Housing Options

  • Applying for Housing
  • Private Sector
  • Scottish Government Initiatives